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Retail Security & Loss Prevention

Fewer losses, safer shoppers, calmer staff.

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Retail Security & Loss Prevention

Overview

Uniformed and store-detective officers for supermarkets, malls, showrooms and pharmacies.

Shoplifting, staff theft and cash-handling losses eat directly into margins. A visible, well-trained guard is one of the most effective deterrents, and the first line of response when something goes wrong.

We place officers at entrances, tills and stock areas, run bag and staff exit checks, and work alongside your CCTV and alarm systems.

What is included

Capabilities that make the difference.

01

Visible deterrence

Uniformed officers at entrances and high-risk aisles.

02

Store detectives

Plain-clothes officers to catch organised shoplifting.

03

Staff exit & stock checks

Bag searches, delivery verification and stock-room control.

04

Cash protection

Escort for till pick-ups and banking runs on site.

05

Incident reporting

Clear written reports that support police cases and insurance claims.

FAQ

Frequently asked questions

How much does this service cost?

Pricing depends on the number of posts, shifts (day, night or 24 hours), the site’s risk level and any extras such as dogs, radios or a patrol vehicle. We price after a free site survey and send a clear monthly quotation, usually within one business day.

Are your officers PSRA registered?

Safezone Protect operates under the Private Security Regulation Act, 2016. Our officers are vetted, trained and registered as the law requires, and we share the relevant documents with clients on request.

What happens if an officer is absent or sick?

The control centre sees every sign-in live. If an officer does not report, a relief officer from the nearest office is sent, so your post is never left empty.

Do you work outside Nairobi?

Yes. Besides our Nairobi head office we have regional offices in Nakuru, Eldoret, Kisumu and Bungoma, which supervise sites in the surrounding counties.

Are we covered if something goes wrong?

Yes. Safezone provides indemnity of up to KES 2,000,000 per event for losses caused through the negligence of our officers, in line with the terms of your contract.

Another question?Safezone AI answers straight away, or give us a call.

+254 705 177 981

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Free site survey

Let’s plan the right security for your site.

Free site survey and risk assessment in Nairobi and our regions. An operations manager replies within one business day.